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Service: (309) 302-4169Sales: (309) 302-41671900 Avenue of the Cities, East Moline, Illinois 61244
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The reason it is difficult to get your car title - Kunes Ford of East Moline

Published on May 15, 2023 by Product Expert

May 27, 2022

Whenever a vehicle is sold, the title of the vehicle is transferred from the seller to the buyer. Regardless, if the vehicle is sold at auction, a private sale, or from a dealer, this exchange takes place. We spoke with Kunes Auto Group License and Title Manager, Cynara Kluever about how Kunes handles buying and selling vehicles, specifically when it comes to the transferring of titles. We spoke about challenges that often arise and how those obstacles are handled within the group. She mentioned that one of the biggest challenges is the fact that every title exchange is unique and has its own set of challenges. This, of course, is amplified when we do a state to state transfer. The process for transferring across state lines starts with lots of paperwork that has to be sent to the state for approval and then sent back to the auto group to finish this process. This sometimes can take several weeks, or even months, to complete.

Kunes Auto Group understands these challenges and meets them with an entire team dedicated to making this process easier and more efficient. Along with an in-house team, they also work with a third party to complete this process in under 2 weeks in most cases. It is quite obvious that this process is, at times, a difficult one and can put lots of stress on those selling and even those trying to buy vehicles. 

For example, on May 12th, 2022, Carvana was stripped of its dealer license in the state of Illinois for selling vehicles without having the title, among other titling issues. This is not the first state to enact disciplinary measures against the online used car retailer as North Carolina, Florida, and Michigan have already sanctioned or threatened sanctions against the company. Dealing with the transfer of titles can be a time consuming matter. For companies buying and selling vehicles from across the country, this issue is much more prevalent. One of the biggest mistakes seen in this industry is selling a vehicle without a title in hand. This leaves a customer with a vehicle they can’t drive or results in the customer taking the risk and driving without a title.  

That’s why Kunes Auto Group has Cynara and her team working tirelessly to prevent title issues and work through inevitable complications that come with a large, fast-moving inventory. 

Check out this review from Jason Girdner, on Facebook – we think it exemplifies how the entire Kunes team, dedicated to handling titles, makes it easy for the customer. 

“Only Two dealerships from all the vehicles I’ve purchased in the state of Colorado have had plates delivered to my doorstep. All of them have made me or Scarlet go to the DMV and most of them messed up something in the paperwork and we had to go a few times. Tom Fohr and the team at Kunes Ford took really good care of this for me. Stickers are even attached to the plates. This is worth a lot to me, as a customer that is always busy.”

Whether you are a current Kunes customer or still shopping for the right vehicle, we are here to make buying a vehicle easy!

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